2023-12-06 Meeting notes

 Date

Dec 6, 2023

 Participants - Roll Call

  • Christine Golus @Greg Dean @John-Paul Navarro @Dina Meek Matt Restorf, @Tolbert, Nathan L, Lissie Fein,

 

Owner

Topic

Discussion/Update

Actions

Owner

Topic

Discussion/Update

Actions

Dina

 

Dina/Q/JP

 

 

 

 

 

 

 

Dina/Q

 

 

 

 

 

 

 

 

 

 

 

 

Dina

 

 

Andrew

Charter

 

Resource Provider Page

 

 

 

 

 

 

 

Tagging/Tracking/GTM/Google Analytics

 

 

 

 

 

 

 

 

 

 

 

 

Integrating CITAP

 

 

SC23 Support Feedback Forums

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Shawn Strande is OK with being our EC sponsor

 

  • How to handle SGCI (and other service providers)

  • We need the page to be reviewed - content is likely out of date

 

 

 

 

Can we determine together what we want to track and work together to implement?

  • Arun suggested he might show us how to do some of what he’s done for support - is that still possible? Does everyone need that help?

    • For ex: tracking the engagement with the new “Get Started” set up

    • All domains are set up with GTA; Microsoft Clarity is another tool to track and monitor; we need to individually tag what we want to track

  • Next steps?

 

 

Listing the things we need to be thinking of to prepare for the new awardee’s web presence

 

Many acronyms and terms are unfamiliar to new people. Helper text for menus might be a way to help people navigate website better. Megamenus might be a solution, maybe just for secondary menus?

Support is exploring options for a glossary. Could that be useful on others websites?

ACCESS menu (hamburger) wasn’t explored by people who were given the task to look for a training. Likely they are missing other items in the menu.

Most students reported that they didn’t understand how they fit into ACCESS. Can we be better about talking to students?

 

 

Dina to present to the EC for approval

 

JP to share changes with the group via email and we can get Q to update

Q to update language to include Support as a fourth bullet describing resources

Q and ACO will review resources to update the list (will do quarterly) - January

 

 

 

 

 

 

 

  • Andrew will check who has access to Clarity; everyone send Andrew the emails you want associated with the tools in Slack

 

 

 

 

Please add to this list asynchronously and we will check it as we continue to meet

Questions:

 

 

 

 

 

 

 

Review Decision Tracker

 Action items

  • @Tolbert, Nathan L to run dropping “My” from “My Allocations” in post-login menu (team was concerned it would be confusing, but worth a try) (approved by allocations team)

  • @Dina Meek Code of Conduct - Dina working on reviewing some discrepancies.

  • All remove intermediate log on pages so logging in takes visitor directly to CILogon page

  • All change Hex Value per 7/19 notes (in GitHub - noted at top)

  • Icicle video - Support might be able to create something along these lines - but perhaps next phase of “How to ACCESS” - and/or help set up video templates for researchers who want to share how ACCESS assisted with their research

 

 

 Decisions

  • Team thought it would be best, for now, to go to a landing page that shows you’ve been logged out

  • Copyright line can be removed as long as @Dina Meek has documentation that ACO leadership approved