2025-4-9 Meeting Notes

Dina/Christine

User Testing Spreadsheet

Review and update together, as needed

Dina/Matt

Lissie/Christine/Dina

Accordions button

Length of FAQ lists

Open All/Close All

Discussing the need to consolidate under headers

This work is acceptable to the team

Matt Y showed what Allocations is doing on the Resources page - more search-based opposed to filters- (long list) based; could potentially include a link to the SDS (software)

Dina to add the global navigation discussion to our PY4 plan; also pull “Needs Discussion” items from “Recommendations” document

Dina

Infographic

Someone suggested we might want to create an infographic to show how ACCESS is organized or what are the ACCESS processes.

• What problem would that be solving that our current page doesn’t?

• Getting an ACCESS ID through getting and using a resource and credits.

Hold for PY4 plan

Dina

Christine

Accessibility

Capture and promote all the ways we are improving the website this year - Accessibility (from the June Quarterly Meeting)

Has anyone used SiteImprove or other software?

Dina will report what everyone has included here.

Metrics - Greg to do

Dina

Quarterly update of RP, Glossary and Site Map pages

Please add any updates to Glossary 3.0 and Site Map 3.0 docs by March 31 and we’ll update in April.

JP - any updates to the RP page listing?

Last chance to update anything!

Christine/JP

Cybersecurity

https://access-ci.slack.com/files/U03FX0MPS1M/F08KAAL0GN6/bestpracticeswebservers_20250226.pdf

All just ensure you’ve reviewed and be sure you can accommodate these best practices

Dina/Christine

Analytics - hold

What do we want to track?

• we need to start with a baseline

• Maybe we come up with 10 things we want to track globally

• Need to track landing pages - how are they finding them and where are they going from those pages

MY: base these on what comes out of our recommendations following user testing;

GD: what pages are the most popular across sites as well as what’s most popular by website

Where are people coming from to get to those pages

What’s the most popular referring

LF: How are people using the resource catalog; also reviewing search term use and chatbot use

HK: Any upticks based on events (such as semesters starting)

Also - getting to Operations from our current navigation is challenging; cybersecurity is also harder to find

Christine

Alert across all sites - hold

There’s not a quick way to do this; is this something we should consider going forward?

MY: we should plan on any major nav/header updates all at once