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Track PIs

Track Members

ACO Members

Other Attendees

RAMPS: Stephen Deems (v)

RAMPS: Dave Hart (v), Laura Herriott

John Towns

Tom Gulbransen

MATCH: Shelley Knuth (v)

MATCH: John Goodhue, James Griffeon (v), Dave Hudak

Shawn Strande

CONECT: Amy Schuele (v)

CONECT: Winona Snapp-Childs, Derek Simmel, JP Navarro, Alex Withers

Lizanne DeStefano

MMS: Tom Furlani (v)

MMS: Joe White, Matt Jones, Abani Patra, Bob Deleon

Ron Payne

Dina Meek

(v) indicates a voting member

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  1. Approval of 05 July 2022 Interim EC summary and 12 July 2022 Interim EC Summary (5 min)

    1. Approved with no changes

  2. Informational Items (5 mins)

    1. RAMPS Stephen Deems

       

      1.  Development Updates

        1. Add User and Allocation Manager forms implemented.

        2. SU Calculatorin progress

        3. Allocations-facing profile data collection in progress

        4. User Profile API in progress

    2. MATCH Shelley Knuth

       

      1.  Site Map revised based on yesterday’s Universal Navigation agreement in Website and Branding Working Group

      2. Wireframes for 90% of 9/1 site complete

      3. Detailed design starting

    3. CONNECT Amy Schuele (Unlicensed)

      1. The Roadmaps WG needs to reach out to pilot RPs and ACCESS online service operators this week for them to start their roadmap driven ACCESS integration process. We plan to invite all operators to begin their integration in the next 1-2 weeks.

      2. Would like to send out communication to RPs this week (both email + SP Coordination Slack channel); lack of communication from us is leading to discontent from SPs;.

      3. Would like high-level talking points from ACCESS so that we can have a consistent message at PEARC22RT ticket system transition; setting up ACCESS queues

      4. RP communications

      5. Pilot RP integration started

    4. MMS Tom Furlani

      1.  

    5. OpenCI John Towns

      1.  

  3. 1 Sept. 2022 Critical PathJohn Towns (10 mins)

    1. Due and upcoming deliverables statused on the spreadsheet.

  4. Plan for Community Feedback Mechanisms (individual tracks / program-wide) (10 min) John Towns

    1. Feedback inlets setup: RAMPS & MATCH

    2. Inquires: requesting XSEDE ticket queue for collecting inquires

    3. interim period: ticket system will remain open after 31-Aug for collecting feedback. Will transition to IU from TACC. Will have a simple webform that goes to the RT database (at IU).

    4. Feedback captured from RAMPS and MATCH can forward to RT, using different queues, for common storage point.

    5. Track 3 will field RP inquiries

    6. ACCESS.org can have a feedback input that goes to RT using a common queue.

    7. Working group active to collect and discuss long-term ticket tracking needs of all tracks.

    8. Next EC: Revisit the plan for feedback mechanisms (individual tracks / program-wide)

    9. John to start an email discussion on the topic by summarizing the problem.

    Portal Review (20 min) Shelley Knuth

    1. Meeting with Dina/Thu and Tracks 1 and 2. There is agreement on sitemap, domains, and navigation.

    2. Track 2 will not have web content outside the AMP portal. Recommendation is to link directly to the portal from the ACO sourced ACCESS landing page.

    3. Website Implementation WG: RAMPS (Nathan/Dave), MATCH (Julie/Andrew), CONECT (Winona/JP), MMS (Greg Deem), ACO (Thu/Dina) ACO to setup the first meeting.

    4. Branding: Communicate to PIs (of PI rep) and discuss with PIs. Schedule meeting Fri/Mon. CONECT = Winona

    5. Track 3 will field RP inquiries

    6. Decision needed is, for anonymous feedback: a) program-level inlet (i.e. help@access.org), or b) inlets at track-level only.

      1. Concern is that none of the tracks are funded to catch/triage “general” tickets.

      2. Current approach is to require the user to identify the topic area or the ticket, which will be used to route tickets to a specific track queue.

      3. Ron working with XSEDE to understand the average quantity of tickets generated by help@xsede.org, also collecting the average effort to triage these tickets.

    7. Website WG to discuss common footer including a contact us feedback mechanism.

    8. ACO will be crafting a communication to the community. Tracks asked to work with ACO to include messages into that communication.

  5. Website Update (10 min) Dina Meek

    1. Tracks asked to provide comments via the Google Doc for the 1 August ACCESS landing page

    2. Wireframe agreed to by Website WG

    3. Functions vs track names agreed to for sub-domain and website navigation

  6. AMP Portal Review (20 min) Julie Ma

    1. Presentation provided by Julie

    2. knowledge and tools will be shared on support page prior to location to submit a ticket. Want to encourage the users to use the tools prior to opening a ticket.

    3. MATCH starting newsletter 1 Aug

  7. Time permitting: EC Backlog Review: Update priority/indicate items for next EC meeting John Towns

    1. John to post the XSEDE 2022 Community Survey results for review by Service Tracks

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