Page Comparison

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1. Ticketing Working Group Updates Winona Snapp-Childs (10 mins)

   1. Approaching transition to new JIRA service management system

   2.  Vikram and Jim trained 70 ticket handlers between RP's and ACCESS staff and good coverage between them

   3. Communications addressed through various newsletters, emails, etc and everyone informed about the changes

   4. New system poses minimum changes to the research community (New form and fields look a little different)

   5. 2-4 weeks transition time between the 2 systems and if an issue cant be resolved then a new issue will be created in the service management system

   6. Then the old system to become read-only

   7. Cloud infrastructure at IU can support the read only mode and keep it as is for a long time since memory footprint is reduced

   8. End of PY 2, old system will be shut down

   9. Please expect more communications

   10. Submit request by going to the portal or send out emails for requests - both options available for users

   11. System is tied to documentation, it will pop up solutions.

   12. System ready to onboard users

   13. Cut off date - No issues expected over the weekend

   14. Question for the working group - write down what worked/ didn’t work in the working group model
       

2. Status and plan for a common IAM solution Alex Withers (10 mins)

   2. 
      

3. Approval of summaries from prior EC meetings John Towns (5 mins)

   1. 14 March 2023 EC Summary
      

4. Working Groups & Standing Committees Discussion John Towns Shawn Strande (10 min)

   1. https://docs.google.com/document/d/1JTE9xHH2rBAuBN7r844YaY-5Kyg5BTvZ/edit

5. Program Milestone CheckJohn Towns (10 mins)

6. Code of Conduct Discrepancy John Towns (10 mins)

   1. Approved ACCESS Program Code of Conduct vs. Support Code of Conduct

   2. This topic is added from last week’s agenda

   3. 
      

7. Supplement Request John Towns (5 mins)

   1. Draft of text

   2. Topic added from last week’s agenda to check on the progress

   3. Mechanism for supplemental request - google doc accessible to all PI’s, each awardee is expected to add their section

   4. Travel expenses budgeted per person - $2200

   5. NO registration expenses

   6. ACO will be covering in their section - event, catering etc

   7. All PI's to target submission by next Friday, 31st March 2023

   8. Question for Tom G - Is it possible for this supplement to cover the in-person meeting in June?
      

8. Informational Items (10 mins)

   1. RAMPS David Hart

      1. Another meeting between Allocations and PATh. Next action to update existing integration info with OSPool.

      2. April 19, Allocations discussion on CaRCC Emerging Centers call. Support (Alana R) will attend as well.

   2. MATCH Shelley Knuth

      1.  Champions request to connect with ACCESS.

      2. Alana submitted an unsolicited proposal to the head of campus champions

      3. This event should be viewed as supported by ACCESS for the champions

   3. CONECT Tim Boerner

      1. No updates

   4. MMS Tom Furlani

   5. OpenCI John Towns

      1. Team: Team meetings progress. Met with Support late last week and Allocations earlier this week. Metrics later this week.

         Amber in the process of scheduling a standalone between CONECT and ACO.

      2. Workgroups definition, program-wide milestones, and supplement requests all covered above.
         

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