Notes October 31, 2024
Goal: Set-up user testing with five persona types. These will be one-on-one qualitative interviews conducted over Zoom.
CCEPS: 9-12 people up to 1k on one conference registration
- No RPs
- No one who works for ACCESS or affiliated with ACCESS
- No staff who work on an ACCESS NSF grant
People
- Two experienced and two new to ACCESS from each persona category:
Researchers (CCEP award)
Educators (CCEP award)
Graduate Students (CCEP award)
RPs
Programs & Organizations
- 20 people
Pre-survey component takes 1 hour fill out
How to identify users
Could have folks signup at booth at SC. QR code to sign up from.
Experienced
- Newsletter announcement and signup form
New users
– 60,000 newsletter sign ups identify new users from this group
Qualifications:
- Need university email TBD
- Describe your experience with research computing?
- Describe your experience with ACCESS?
https://docs.google.com/forms/d/1_Ba64-FJ7-ySZ-COsVMzDxSBSS7ebH6opL3g985J6Uw/edit
Time:
1 hour
online, zoom, recorded
two ACCESS facilitators
Tasks:
– Sign up for User ID
– Can you find the news?
– Where would you go to learn about ACCESS?
– Where would you go for help or support within ACCESS
– Is ACCESS speaking to you? Do you see yourself here?
Timeframe:
After SC finalize and schedule
Interviews start after Jan 4.
Who facilitates?
– Consistent people vs. bringing in track specific people
Next steps:
- Sign up form (cut off date mid-Dec) includes persona
- ACO newsletter announcement goes first-week December
– Support digest newsletter
– Select folks mid December
– Questions from tracks for the survey user testing form
– Interview document
– Things we want you to do before the meeting…
– Schedule
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