Notes October 31, 2024
CCEPS: 9-12 people up to 1k on one conference registration
- No RPs
- Goal: Set-up user testing with five persona types. These will be one-on-one qualitative interviews conducted over Zoom.
Compensation
12 participants (Researchers, Educators, Grad Students) will receive CCEP Awards of up to 1k to attend one conference registration. Compensation for Resource Providers and Programs & Organizations TBD.
Restrictions:
No RPs
No one who works for ACCESS or affiliated with ACCESS
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No staff who work on an ACCESS NSF grant
UsersParticipants
- Two experienced ACCESS users and two new to ACCESS
- 30 peoplefrom each persona category:
Researchers (Two CCEP
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awards)
Educators (Two CCEP
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awards)
Graduate Students (Two CCEP award)
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Resource Provider
Representative from a Programs & Organizations
Pre-survey component takes 1 hour fill out
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– 60,000 newsletter sign ups identify new users from this group
Qualifications:
- Identifying Participants
Both ACO and Support to send out announcement about user testing in upcoming newsletters. May have a QR code for the sign up form at the ACCESS booth at SC24.
ACO has 60,000 ACCESS newsletter sign ups. Assume there are both experienced users and those who have never used ACCESS in this newsletter list.
Participant Signup Form
Form will include questions and qualifications. Example: Resource Catalog example form
Need university email TBD
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Describe your experience with research computing?
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Describe your experience with ACCESS?
Which persona you are
Are you available for a 1 hr interview in Jan-Feb 2025
Demographics (optional - gender, race)
Signup deadline mid-Dec?
Selection
Tracks will review and select participants based on the sign up form.
Facilitators
Two people on each zoom call. One consistent ACO member the other a track participant.
Format
1 hour
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Online via zoom
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and recorded
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Two ACCESS facilitators
TasksNext Steps for Selected Participant
Receive email confirming they have been selected
Receive interview information/pre-survey – tasks they will need to complete, questions they will be asked – takes 1 hr to complete
Schedule a time (via doodle or calendly)
Interview format
Example questions: https://docs.google.com/forms/d/1_Ba64-FJ7-ySZ-COsVMzDxSBSS7ebH6opL3g985J6Uw/edit
Tracks to suggest tasks
Examples:
– Sign up for User ID
–
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Where would you go to volunteer or get involved in ACCESS?
– Where would you go to learn about the ACCESS program?
– Where would you go for help or support within ACCESS?
– Is ACCESS speaking to you? Do you see yourself here?
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Timeframe
After SC24 start to set up
Interviews start after Jan 4