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ephicks@fastmail.net
Epsilon Delta Labs
Timezone: Central U.S.

Campus Champion
Research Collaboration between Science + Art
https://www.linkedin.com/in/elizabeth-hicks-b3038b32a/

Interview was conducted on Monday 2/3 2-4 pm

Interviewers:
Christine Golus, Rebecca Eveland

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What one thing would you change about the program?
It would always work on my iPad.

Link to interview: video and transcript

Interview guide:

60–90 minute interview. Each task will take approximately 5-10 minutes.

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• Task 1: Where would you go to find out what type of research is being conducted using ACCESS? Is your institution’s area of research activity represented on the ACCESS website?
  Went to news News to find research. Then went to Site map. Eliza noted that she navigates at the top of the page and then will scroll down to the very bottom to find what she needs. She scrolled through and found a news stories on
  
  

• Task 2: Where can you find information specifically targeted for you?
  Went to Get Started For Researchers
  
  

• Task 3: Are you eligible to use ACCESS? Where can you find eligibility requirements?
  Skipped to Allocations and then Eligibility because she was experienced. Eligibility
  

• Task 4: Find information about the cost to use ACCESS.
  No cost on Allocations, difficulty getting home, remembered that it was free.
  

• Task 5: What is an ACCESS resource? Where can you find the type of resources that are available through ACCESS? How would you select an ACCESS resource?
  Expanse, went to user guide (off site on SDSC), what does it have, and what is its ques like. Maxium number of cores what is the biggest and smallest jobs I can do. Then technical info how much resource sharing.
  
  Summary was important. Confusion with the phrase test-bed
  
  What was important: CPU computer, Large Memory
  
  Petaflops uncertain what that is. Could have a better summary of the computer. CPU was importatn
  
  What is missing? Queue information is important.
  
  How to distinguish between
  
  Make an account too early.
  
  Results for Resource Advisor goes to operations
  
  
  

• Task 6: What is an allocation? What types of allocation projects can you apply for? How do they differ from one another?
  Table was very clear.
  
  How to upgrade between projects? Upgrading
  
  How to manage Project Upgrade? needs to be cleared up.
  

• Task 7: Where would you go to find the definition of an unfamiliar term or phrase used in ACCESS?
  Search the site.
  Glossary
  

• Task 8: Where can you go for help to use the ACCESS system? Where can you go to open a help ticket?
  
  Starts to go to resource to find user guide, then goes to
  

• Task 9: If you want to get involved and volunteer with the ACCESS community where would you go?
  Signed up for an Affinity Group, volunteer…
  
  Found Community section.
  

• Task 10: What’s the first step to get started using ACCESS?
  

• Task 11: Where can you find information about citing ACCESS in your publications?
  

• Task 12: Where do you go to find Systems Status?
  
  Really reliable.
  

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