ephicks@fastmail.net
Epsilon Delta Labs
Timezone: Central U.S.
Campus Champion
Research Collaboration between Science + Art
https://www.linkedin.com/in/elizabeth-hicks-b3038b32a/
Interview was conducted on Monday 2/3 2-4 pm
Interviewers:
Christine Golus, Rebecca Eveland
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What one thing would you change about the program?
It would always work on my iPad.
Link to interview: video and transcript
Interview guide:
60–90 minute interview. Each task will take approximately 5-10 minutes.
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We ask that you “talk aloud” as you are completing your task – telling us what you are thinking about and looking for as you complete your task. Begin here:
https://access-ci.org/
Note: Eliza transferred from the xsede program so her entry point into ACCESS was relatively straightforward.
Task 1: Where would you go to find out what type of research is being conducted using ACCESS? Is your institution’s area of research activity represented on the ACCESS website?
Went to News to find research. Then went to Site map. Eliza noted that she navigates at the top of the page and then will scroll down to the very bottom to find what she needs. She scrolled through and found a news stories on News stories that seemed close to fluid dynamics (wind and water).Task 2: Where can you find information specifically targeted for you?
Went to Get Started, then For Researchers. Had no trouble finding this page.Task 3: Are you eligible to use ACCESS? Where can you find eligibility requirements?
Skipped to Allocations and then found Eligibility because she was experienced. Eligibilitysince she has been to this section of the website before. Spends a lot of time with the policies. Does not understand how a Project Upgrade works.Task 4: Find information about the cost to use ACCESS.
No Noted cost statement on Allocations, difficulty getting home, remembered that it was freethe Allocations home page. She remembered “no cost” from her first here earliest encounters with ACCESS. Difficulty getting to the ACCESS home page. Clicking logo lands you on various home pages.
NOTE: Home page icon is not very visible and missed.Task 5: What is an ACCESS resource? Where can you find the type of resources that are available through ACCESS? How would you select an ACCESS resource?
Expanse, went to She went to Expanse via the Resource page. This is the resource she uses. Then immediately went the user guide (off site on SDSC), what does it have, and what is its ques like. Maxium number of cores which is located off the ACCESS page on the UC San Diego SDSC website).
Looks for information that is important to her:queues
maximum number of cores (what is the biggest and smallest jobs I can do
)
technical info how much resource sharing.
summary is important (what is the resource and how is it used)
confusion with the phrase test-bed
CPU computer
vs. GPU
What is the memory
Petaflops sounds big, but uncertain what that is
What is missing? Queue information is important.and how that affects her work.
How to distinguish between
Make an account too early.
Results for Resource Advisor goes to operations
Task 6: What is an allocation? What types of allocation projects can you apply for? How do they differ from one another?
Table The Allocation project table was very clear.
How to upgrade between projects? Upgrading
How to manage Project Upgrade? needs to be cleared up.Task 7: Where would you go to find the definition of an unfamiliar term or phrase used in ACCESS?
Search the site.
GlossaryTask 8: Where can you go for help to use the ACCESS system? Where can you go to open a help ticket?
Starts to go to resource to find user guide, then goes toTask 9: If you want to get involved and volunteer with the ACCESS community where would you go?
Signed up for an Affinity Group, volunteer…
Found Community section.Task 10: What’s the first step to get started using ACCESS?
Task 11: Where can you find information about citing ACCESS in your publications?
Task 12: Where do you go to find Systems Status?
Really reliable.
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