{"xsrfToken":"18c44889e99de3d7a7c204fbfa4692c54fe9e959_lout","helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Advanced Cyberinfrastructure Ticket System","sharedPortalName":"CyberInfrastructure Help","userInitialAnnouncementHeader":"Additional Help Resources","userInitialAnnouncementMessageWiki":"<p>For ACCESS: If you can't find the information you need via the <a href=\"https://support.access-ci.org/knowledge-base\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">ACCESS Knowledge Base Documentation </a> or the <a href=\"https://ask.cyberinfrastructure.org/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Community Support Forums</a>, please visit the <a href=\"https://support.access-ci.org/open-a-ticket\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">ACCESS Support Portal </a> to <a href=\"https://support.access-ci.org/open-a-ticket\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">submit a help ticket </a>.</p>\n<p>For NAIRR: If you can't find the information you need via the <a href=\"https://nairrpilot.org\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">NAIRR Website</a>, submit a help ticket using the button below.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Advanced Cyberinfrastructure Ticket System","sharedPortalName":"CyberInfrastructure Help","announcementHeader":"Additional Help Resources","announcementMessage":"For ACCESS: If you can't find the information you need via the [ACCESS Knowledge Base Documentation |https://support.access-ci.org/knowledge-base] or the [Community Support Forums|https://ask.cyberinfrastructure.org/], please visit the [ACCESS Support Portal | https://support.access-ci.org/open-a-ticket] to [submit a help ticket | https://support.access-ci.org/open-a-ticket].\n\nFor NAIRR: If you can't find the information you need via the [NAIRR Website|https://nairrpilot.org], submit a help ticket using the button below.\n","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1a5b6e","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/028a0457-1843-4987-b231-468d0d0ee467/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiZjdhNmVkMC1mZmZjLTQ3OGItOTc1NS01NzAyODQxOGEyNGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjAyOGEwNDU3LTE4NDMtNDk4Ny1iMjMxLTQ2OGQwZDBlZTQ2NyI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzA4NjUsIm5iZiI6MTczMjE3MDI2NX0.ghkMa6OzTlze5loE36K9uzKKQBuB54CDDxZPSA4XxUg&client=bf7a6ed0-fffc-478b-9755-57028418a24d&height=300&mode=fit","bannerMediaApiFileId":"028a0457-1843-4987-b231-468d0d0ee467","useDefaultBanner":false,"isBannerAvailable":true},"forgotPassword":{"resetUrl":"/servicedesk/customer/user/forgotpassword"},"login":{"allowCookies":true,"contactAdminLink":"please contact your Jira administrators","elevatedSecurityCheckShown":false,"loginUrl":"/servicedesk/customer/user/login","canReset":true,"sdUserSignUpEnabled":true,"redirectUrl":"https://id.atlassian.com/login","aidEnabled":true,"loginAnnouncementSubject":"Welcome to ACCESS Ticketing Support Center!!","loginAnnouncementMessage":"<p>To create a ticket, please visit <a href=\"https://support.access-ci.org/open-a-ticket\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">ACCESS SUPPORT</a>.</p>\n<p>To see your past tickets, please login below using your ticket system account ( not your ACCESS account). If you have not yet created a ticket system account, please create one by clicking \"Need an account? Sign Up\" below and entering the email address you want ticket correspondence sent to:</p>","loginAnnouncementLocale":"en-US"}}