{"xsrfToken":"d9ccdf677ccb67d16f74a22a3a604eb0a5f36bbd_lout","helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Advanced Cyberinfrastructure Ticket System","sharedPortalName":"CyberInfrastructure Help","userInitialAnnouncementHeader":"Additional Help Resources","userInitialAnnouncementMessageWiki":"<p>For ACCESS: If you can't find the information you need via the <a href=\"https://support.access-ci.org/knowledge-base\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">ACCESS Knowledge Base Documentation </a> or the <a href=\"https://ask.cyberinfrastructure.org/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Community Support Forums</a>, please visit the <a href=\"https://support.access-ci.org/open-a-ticket\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">ACCESS Support Portal </a> to <a href=\"https://support.access-ci.org/open-a-ticket\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">submit a help ticket </a>.</p>\n<p>For NAIRR: If you can't find the information you need via the <a href=\"https://nairrpilot.org\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">NAIRR Website</a>, submit a help ticket using the button below.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Advanced Cyberinfrastructure Ticket System","sharedPortalName":"CyberInfrastructure Help","announcementHeader":"Additional Help Resources","announcementMessage":"For ACCESS: If you can't find the information you need via the [ACCESS Knowledge Base Documentation |https://support.access-ci.org/knowledge-base] or the [Community Support Forums|https://ask.cyberinfrastructure.org/], please visit the [ACCESS Support Portal | https://support.access-ci.org/open-a-ticket] to [submit a help ticket | https://support.access-ci.org/open-a-ticket].\n\nFor NAIRR: If you can't find the information you need via the [NAIRR Website|https://nairrpilot.org], submit a help ticket using the button below.\n","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1a5b6e","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/028a0457-1843-4987-b231-468d0d0ee467/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiZjdhNmVkMC1mZmZjLTQ3OGItOTc1NS01NzAyODQxOGEyNGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjAyOGEwNDU3LTE4NDMtNDk4Ny1iMjMxLTQ2OGQwZDBlZTQ2NyI6WyJyZWFkIl19LCJleHAiOjE3MjY0MzEyMjcsIm5iZiI6MTcyNjQzMDYyN30.0H074-U3P3W_zflVblFR2xupbk9f-Y-4ZCweeAfjtS4&client=bf7a6ed0-fffc-478b-9755-57028418a24d&height=300&mode=fit","bannerMediaApiFileId":"028a0457-1843-4987-b231-468d0d0ee467","useDefaultBanner":false,"isBannerAvailable":true},"sharedPortal":{"name":"CyberInfrastructure Help","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://access-ci.atlassian.net/wiki","kbLinkDomainURLs":["https://access-ci.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{}},"featuredAndSortedPortals":{"portals":[{"id":"2","key":"ats","name":"ACCESS Ticket Submission","description":"<p>Please use the form below to submit an ACCESS ticket.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/2","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"5","key":"nairr","name":"NAIRR Pilot Ticketing System","description":"<p>Welcome! You can raise a request for NAIRR Pilot support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/1","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"3","key":"ast","name":"ACCESS Security Incident Reporting","description":"","portalBaseUrl":"/servicedesk/customer/portal/3","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false}],"sortBy":"POPULARITY","limit":15,"total":3,"isPortalHidingEnabled":true}}