2026-2-11 Meeting Notes

Matt Y

Registration/Login

Preview?

Dina

Video links

Updates

See notes on Video Link <<<

ARA - Q working with Support to add to the ARA page

Maximize Proposals - 1/14/26 - Matt will check with team on where else this video (icon) can be placed

• his team is working on streamlinging some of these processes so will round back to this

SSH Keys - 1/14/26 - could set up on the account/profile page post-login (holding until the Login work is done); Esen can also guide us to where in the IAM FAQs we could provide this link;

Dina

Further Unification (Standing item)

Bimonthly email currently called “ACCESS Support Digest” → “ACCESS Events & Trainings”. Also change text in the email from “Add your announcement or event on the ACCESS Support website…” to Add your announcement or event on the ACCESS website…”.

Lissie, this is probably a good idea

• ACCESS Digest has been established

Dina

Bluesky icon in footer

just a reminder to please update on your pages

Dina/Christine

Content Audit

Sitemaps

Discussed last time about having our sitemap ONLY showing public-facing sites/pages; we can publish an internal sitemap in confluence or staff pages; Operations may publish one on their dashboard for RPs.

We can collaborate on this ^^^

Dina to update one of our meetings to exclude Matt Y and Esen (who are busy on other bigger projects) so ACO, Support, Metrics, Ops (JP) can work on this

Christine

Open Discussion

Working on an ACCESS Impact page

• Number of publications

• Number of institutions (see map)

• Number of projects (need to check Matt Y)

• Metrics

  • Scientific domains?

    • Or is this Allocations

• Support?

  • How many trainings ACCESS has provided?

  • Affinity Groups established?

• Operations?

Trainings

Classrooms supported

Metrics can help with some of the data (Joe regularly provides reports to our POs)

• Greg can help set up a meeting with us and him after the QM

• Fields of Science

Matt Y thinks we might coordinate with us and Allocations on their impacts page

Parking Lot

Lissie/Esen

FAQs (one central place)
• Registration (support)
• Ticketing System
• RP (operations)

Hold until we have all the login and registry process settled so we know what questions folks might have and where we are going to direct them.
Link to Google

RP FAQ from Esen

Discussion:

• Login > Questions will go to new page that clearly delineates All User FAQs (regarding Login and Reg only) and RP FAQs (which will just be a link to more FAQs for RPs)

• We can keep the existing URL and just change content

• Operations will host the page

  • Team doesn’t think we want to spend time in our last year updating ALL FAQs

Notifications

Once Login/Registration experience has been updated, discuss what notifications make sense for new registrants to take next steps

Content Audit

For duplications and inconsistencies

Operations is moving onto a new platform, so that will be a better time review again

Logo lockups (removing service team names)

Discussed our consolidation of our brand regarding logo lockups on each site, we might want to do user testing because the secondary navigation may make less sense (Matt and Lissie)