Knowledge Management at State Departments of Transportation: Research Roadmap (2025)

https://nap.nationalacademies.org/read/28598/chapter/1

In most state departments of transportation (DOTs), a significant portion of the workforce continues to be eligible for retirement, which could lead to a loss of institutional knowledge. Collaboration and interdisciplinary work are also increasing the need for effective, efficient, and timely knowledge transfer. State DOTs and other transportation agencies could benefit from knowledge management (KM) techniques and practices to help identify, capture, and transfer institutional knowledge and support continuous learning. KM continues to evolve, particularly in the understanding of factors such as cognitive science, learning cultures, and knowledge risk.