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How to Share Announcements, Events & Trainings, and Outages

Owned by ACCESS
Last updated: Mar 26, 2024 by Andrew Pasquale
4 min read

 

Table of Contents

Affinity Groups

Announcements, Events and Trainings, and Outages can also be assigned to Affinity Groups. To assign a post to an Affinity Group, you must be a Coordinator of that Affinity Group. Please open a ticket if you would like to be made a Coordinator.

Currently Affinity Groups support displaying Announcements and Events when you are viewing an Affinity Group. It is planned to add Outages to the Affinity Group pages soon.

Soon it will be possible to broadcast News, Events, and Outages to Affinity Groups via email. We expect to be able to provide this service in December 2022.

Announcements

Announcements are published at https://support.access-ci.org/announcements and are general news items, supporting title, description that can contain HTML, a featured image, and tags.

Creating Announcements

Your Announcements post will be reviewed by an admin and you will be emailed when it is posted. Affinity Group Leaders can publish News directly.

  1. Use the “Add Announcement” button on the https://support.access-ci.org/announcements

  2. Add Title in title case: i.e. Lorem Ipsum Dolor sit Amet

  3. Add Body text: Use bold, italic, lists, images, and links as needed.

  4. To customize excerpt that shows on the News page: Use the “Edit Summary” link

  5. Add a optional Featured Image that will be displayed on the news listing page and at the top of your news item. Other images can be added inline in the body text.

  6. Tags help people find you content

  7. Affinity Group Coordinators can add Affinity Groups to send the announcement to that group and have it appear on that Affinity Group page.

Publishing News

  1. Save as “Draft” at any point. Once you have created a announcement it will show up under “My Announcements” on the announcements page.

  2. Change status to “Ready for Review” and an admin will be notified and they will approve and post the announcement or send you an email requesting an edit.

  3. If you are an Affinity Group Leader you can change the status of your announcement to “Published” without requiring an administrator to approve it.

  4. If you need to make an edit you can find all of your announcements in “My Announcements” on the announcements page. If you make a revision there is a field for “Revision log message” so that we will know what you have changed.

Events & Trainings

Events and Trainings are published at ​https://support.access-ci.org/events and can be single events or recurring events. Events can have a date and time, location, contact information, and registration link in addition to a title and description.

Any authenticated person can add a News or Event to the ACCESS Support website. Posts by people who are not Affinity Group Leaders will require review by an administrator.

Creating Events & Trainings

Your Event will be reviewed by an admin and you will be emailed when it is posted. Affinity Group Leaders can publish Events directly.

  1. Use the “Add Event” button on the ​

  2. Add Title in title case: i.e. Lorem Ipsum Dolor sit Amet

  3. Choose Event Type: Most events will be Custom/Single Events, but there are options for recurring events on a daily, weekly, and monthly basis.

  4. Select date and time for event(s).

  5. Add Body text: Use bold, italic, lists, images, and links as needed.

  6. Add Location and Contact information. It is possible to use html links in these fields if desired.

  7. Add optional Registration link.

  8. Tags help people find you content

  9. Affinity Group Coordinators can add Affinity Groups to send the event to that group and have it appear on that Affinity Group page.

Publishing Events & Trainings

  1. Save as “Draft” at any point. Once you have created a event it will show up under “My Events” on the events page.

  2. Saving an event creates an “Event Series” and one or more “Event Instances”. For most events, this implementation detail should not matter, but if you created a recurring series of events, it is possible to override information from the parent event and have specific occurrences of the recurring event have different information. Look for more documentation and UX improvements here.

  3. Change status to “Ready for Review” and an admin will be notified and they will approve and post the event or send you an email requesting an edit.

  4. If you are an Affinity Group Leader you can change the status of your event to “Published” without requiring an administrator to approve it.

  5. If you need to make an edit you can find all of your events in “My Events” on the news page. If you make a revision there is a field for “Revision log message” so that we will know what you have changed.

Resource Outages and Reconfiguration

Resource specific outages and reconfiguration news are published at ​

and can be planned or unplanned. Infrastructure news items have a type (full outage, partial outage, or reconfiguration), have a start date, may have an end date, and must affect one or more infrastructure elements.

More detailed information is available at the ​ page.

Current and planned outages associated with infrastructure that is associated with an Affinity Group will be displayed on the Affinity Group page.

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