Login to What?

Your ACCESS account will allow you to login to a variety of ACCESS web services. The set of ACCESS web services can be used to get accounts at Resource Providers (RPs) – note that accounts at RPs are RP-specific (in other words, you will not use your ACCESS user ID on the RP sites).

ACCESS web services include the following:

• Allocations: The ACCESS Allocations portal is where researchers may:

  • Identify RPs whose resources match the needs of their projects.

  • Prepare allocation requests, including get tips about crafting a successful request.

  • Manage their allocations, including actually submitting an allocation request, managing the users of an allocation, monitoring the usage of an allocation, and more.

  • Get answers to frequently asked questions about allocations.

  • Read the ACCESS allocation policies.

• ACCESS Support: Users who need help should start their search at the ACCESS Support which has multiple levels of user support including:

  • Tier 1 Support: Help with user-friendly ACCESS user-tools and interfaces including Open OnDemand and Pegusus.

  • Tier 2 Support: Help using the ACCESS knowledge base consisting of Confluence support articles, Ask.CI community Q & A forum, knowledge base resources, a video learning center and ConnectCI database of experts and expertise.

  • Tier 3 Support: MATCH Services help with short-term needs provided by SCIPE Awardees.

• Operations: ACCESS Operations provides information for:

  • Resource Providers, including the RP Forum where RPs can discuss problems, solutions, best practices, and more.

  • Broader Impacts (to be completed).

  • CyberSecurity policies, services, support, incident management, and other aspects related to ACCESS CyberSecurity.

  • Data and Networking (to be completed).

  • Operations support for RPs, ACCESS project PIs, and ACCESS-affiliated developers.

• Monitoring and Measurement (MMS, aka Metrics): XDMoD's monitoring and measurement system allows users to explore usage information related to systems (e.g., compute, storage, networking) and user activity (e.g., software, data).