2024-07-18 Meeting notes

All

Personas Landing Pages

Layouts

• Christine walk us through

• Dina to present to the EAB today

From Comms Team meeting: how do we get folks logging directly into a non-ACO site to find their content?” For example, something floating on each page?

Next steps?

• Could we break off into teams of 2, each taking one of the Personas copy pages to check against the quarterly meeting feedback?

From 7/3 meeting, for ref:

Discussed best way to persistently show the Personas (to navigate back to wherever you are on the web presence)

• Decided to use words rather than an icon in the top nav AND to also list in the footer

• For now, nav language will be “Find info for” with a dropdown listing the personas

From 6/26 meeting, for ref:

Andrew: remember SGX3 liked the idea of us using the question format for headers.

Andrew: we want to be sure people can get to these pages from anywhere on the sites

Nathan: we need to remember we decided these pages would be for ALL members of these personas, so “Get Started” may not be as clear or accurate.

We could ask people to identify when they visit our page and then we can feed them content based on their identification
- problematic if they are members of more than one persona

• also they’d have to be logged in for this to happen

We could have a persistent widget for them to identify themselves and/or get back to their persona

• Or use the white space at the top?

Could incorporate accordions on the landing pages as needed to manage growing content

(From 6/20 meeting for ref):

Rather than “Get Started” as the link-through to a subpage with all the personas we could:

• Repurpose the blocks on the home page with “For (persona)” that they’d click through

When we change the top nav, we need to be sure people can get to what may go away (such as Operations and Metrics)

We’ll table HOW they get to the personas pages until we’ve got the pages finalized

For next meeting

Q: Make adjustments to layouts shown based on today’s feedback

Dina: Add to ACCESS Communities Confluence documents

JP: lead content edits on the Resource Provider Confluence document

Parking Lot

Tagging/Tracking/GTM/Google Analytics

Megamenus

Integrating CITAP

Allocations new site

Analytics page

Thoughts on deferring this work until after the SGX3 work?

“Get Started” Tagging

• How are people getting to the subpages?

• We need to decide what metrics we’re really interested in tracking

• Looked at tagging the dropdowns on the “about” page of “Getting Started”

• You want to tag things that are actionable by the user

Need to identify goals in order to set metric to measure those goals

• Program-wide goals might be a good place to start

Support will build for their secondary menu and we can follow that if we see a good reason for adding it to main nav

Please add to this list asynchronously and we will check it as we continue to meet

Propose we spend our next meeting reviewing how this impacts the home page’s “Get Started” work

Team agrees we should wait until we consolidate all the web feedback and bring to the EC for direction before deciding how to move forward with tagging for analytics.

Per Dina: still like the idea of organizing our future work around program goals.

Perhaps while SGX3 is doing their work (should be done early May) we can discuss what to tag, but not do any tagging yet.