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Instructions:

  1. Review the feedback from the Quarterly Meeting breakout groups (linked in the 6-12 meeting notes and in the Quarterly Meeting Notes)

  2. Add any notes below for each persona type

  3. Suggestions will be incorporated into the individual persona documents linked below.


GET STARTED

For Researchers (Nathan)
For Educators (Lissie/Andrew)
For Resource Providers (JP/Jesse)
For Grad Students (Greg)
For the ACCESS Community (Dina)

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NOTES:
FOR ALL PERSONAS++++++

Note: The content below covers basic information about ACCESS that researchers, educators, and grad students need. Specific information for these personas will need to be added.

Content for Research Providers is unique for this persona type. See For Resource Providers

TBD ACCESS Community content. e.g. “How do users start with ACCESS?”



Introduction - How this audience relates to and interacts with ACCESS. (Dina is drafting)

Quick links


Persona quote (Dina to identify for each persona)

How do I begin using ACCESS?
To use ACCESS resources and manage your project, create an account.
Register for an ACCESS ID
ID Management FAQ

What type of resources are available?
ACCESS Resource Providers from across the United States provide you free access to advanced computing systems and services.
Explore available resources

How do I prepare and request an allocation?
With your ACCESS ID, apply for an allocation and receive credits to use a resource. You will select a project type based on the scale of your resource needs. EXPLORE ACCESS is a good place to start. Apply and get access in as little as 1–2 business days.
Get your first project

I need to understand more about ACCESS project types and credits.
There are four different ACCESS project types to choose from: Explore, Discover, Accelerate, and Maximize. You select a project type based on your research needs – from small-scale use up through large-scale research activities. Each project type has different requirements, duration, review process, and credit amounts to use.
About project types
Using and exchanging credits

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How do I manage and add other users to my account?
You’ll need to have the role of PI, co-PI, or Allocation Manager to request/manage your project , and add users, and exchange credits.

How-to add a user
Allocation management ???


Are support services available?
Running into a roadblock? ACCESS has a ticketing system to get your questions answered by experts or submit your question to Ask.CI. Need more help? Get matched with a consultant, student, or mentor to help solve your research problems.
Submit a ticket
Ask.CI
Explore MATCH services

How do I track my project’s performance quality?
Use ACCESS XDMoD to improve your job and allocation usage efficiency. Log in and click on the Job Viewer tab. Enter your job number and resource in the search box to see how efficiently your job is running.
Log in to ACCESS XDMoD

Are reports and citations required by ACCESS?
Progress reports are required in order to receive the second half of your ACCESS credits. At this point you may request a one-time increase in credits and/or extension. Upon completion a final report must be submitted summarizing the work and acknowledging ACCESS. Publications can be added using the My Publications tool.
How-to add a publication
How to acknowledge ACCESS


How can I get involved in the ACCESS community?
There are many opportunities for XXX to get involved with the ACCESS community.
(Links per persona type)


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For all personas:

Training and Documentation (All)

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Sign up for the ACCESS newsletter so you can read about some of the great work being enabled via ACCESS and stay up to date about upcoming events and opportunities. https://access-ci.org (bottom of the page)


Consider using a quotes and or example from each audience/persona type – eg.

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What are the wait times? (link to Operations)

What levels of support can I expect? (link to Support)

What training is available (link to Support training page)

See how researchers from a broad variety of academic institutions are using ACCESS.
Researchers from the New Jersey Institute of Technology use ACCESS resources to find alternaties to lithium for battery design.
Researchers from Pennsylvania State University use ACCESS resource Stampede2 to run hurricane simulations.

Joining ACCESS (All)

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See how grad students are benefitting from ACCESS.
A MATCH student shares her story assisting Murray State University researchers with their work using SDSC’s Expanse.

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What are progress reports? IS THIS STILL REQUIRED?

Progress reports are required in order to receive the second half of your ACCESS credits. At this point you may request a one-time increase in credits and/or extension

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How to write a final report ??

How can I get involved in the ACCESS Community?

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