Please review the following pages for glaring errors or omissions. Add your comments to this document by end of day Friday, September 13, 2024.
Remember this is a dev site so news content may not be up to date.
...
Add comment here…
(Deems) Overall comment - this looks good!
(Deems) We’re “wasting” a lot of valuable space on the home page with the image and a single “Get Started” box. Can we shrink that and display the text below the image more prominently?
There’s also a lot of wasted space in the white box next to the NSF/ACCESS logos
Since there’s now a “News” button on the navigation bar, maybe we should scrap listing the news at the bottom of the page.
(Deems) the “Find Information for You” section shouldn’t be buried at the bottom. Consider moving this just below the first 2 paragraphs of text.
(Deems) the videos at the bottom have strikingly low views (under 200 for each). Can we put these in another place?
(Towns) perhaps be more direct… at no cost to you!
(Towns) in general agree with Stephen that we have a lot of white space. I prefer more compact pages, personally. I know this can hinder readability, but still seems to be more blank space that there should be.
(Towns) In numbered item 3, “EXPLORE ACCESS is a good place to start” should probably read “An ACCESS EXPLORE allocation is a good place to start.”
(Towns) Under the “run and track” heading there is a typo: Pegasus is an easy to use workflow management tool managed from within aJupyter Notebook.
(Towns) Meta comment: I think we need to move away from using “supercomputing” and “HPC” as terms as much as possible. We are finding many who would benefit from these resources, do identify with the terms and think this is all for someone else. This is particularly true in new communities we are trying to engage and this tends to push them away.
(Knuth) Could we move up the persona links to be before the news highlights?
(Knuth) Can we put a link on the home page (ideally at the top) for people to submit tickets?
...
https://access.qltddev.com/get-started/
...
(Deems) Meta Comment about Personas: Instead of “I’m a…” consider rephrasing to “For…” (e.g. “For Researchers”, “For Graduate Students”, “For Educators”
this would play off nicely with “ACCESS For…(insert persona)”
(Deems) The “What’s next?” section looks a little funky in boxes. Can we make these a list with drop-downs for more information?
I think my general comment is: “there’s a lot of info in this page, and we might be able to organize better.”
(Hart) It leads with a link to the About ACCESS FAQ page, followed by a repeat (with a different look) of the persona links, THEN, three steps to get started, PLUS six possible (unnumbered) followup actions (several with multiple links). It feels like this page can't commit to what it wants to be or do. Furthermore, much of the Get Started page and the About ACCESS page FAQ seem to primarily target Researchers. So the new For Researchers page seems to add another layer of uncertainty. Which page should Researchers *really* start with? The About ACCESS page could just be a standard text page, mainly with the answers to the first of the two questions there. The other questions should be moved to the most appropriate persona pages. So "About ACCESS" would no longer be an FAQ page. For the Get Started page, I'd omit the boxes for the personas here. I'd also try to structure the page consistently as steps 1-6. Keep steps 1-3 but turn the "What's Next" boxes into steps 4-6 somehow.
(Towns) I have to say I ran into some of the same confusion. Starting with the list of persona pages to start with confuses me as to whether I should go there, or scroll down to see how to “get started.” Having the instructions on how to apply seems premature at this point since it is not clear what I should do given what my persona is-- meaning I want to go check those pages first. Perhaps the structure should be that the Getting Started page points to general program information and then highlights the persona pages. This moves the process step into a lower page. Even if they are replicated on each personal page, who cares? Then in the Quick links list on each persona page, they go to the actual steps in the submission process. Those could all point to the same page, potentially, but might be better to replicate. Given this, perhaps a Getting Started page is not needed but this is done on the main page and flows to the persona pages and then on to the submission process.
(Knuth) Under “Upon Approval…” it might make sense to say “project allocation” rather than just “allocation”. If you’re new you might not make the connection that you can work on your project once you get your allocation, as is described earlier.
(Knuth) Under the Pegasus box, say “managed from within a Jupyter Notebook” instead.
(Knuth) I don’t think we should call it the “Support Ticketing System”. It should just be the “Ticketing System” or maybe the “ACCESS Ticketing System”.
(Knuth) Please remove MATCH Premier - we’re eliminating that program.
...