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Strategies for ACCESS RPs to authenticate customer ssh logins with ACCESS IDs are being developed. The main obstacle is mapping or translation of ACCESS IDs to site-local IDs. We are coordinating with XSEDE to publish guidance for ACCESS RPs as soon as possible. [Need contact info for who/where RPs should send questions to on this topic - fallback: send to Derek Simmel <dsimmel@psc.edu>]
AMP Portal
The AMP portal will be online in a primitive form on September 1. On that date, users can expect that they will be able to:
Submit tickets via a web form
See scheduled RP service downtimes
View and edit their profile information
View some documentation, with the expectation that this will be added to throughout the life of the project
View their current allocations (via a link to the RAMPS portal)
Have access to news and subscriptions
Provide access to the available software stacks on the resources they have access to
Reset their password
Track their SU usage
Report security incidents
Access user forums (http://ask.ci )
Users should expect that the AMP will evolve over time and that features will be added. What is available on September 1 will be a first draft of what will eventually be available moving forward.
Globus
The Globus subscription provided by XSEDE to allocated Service Providers will be continued through the first year of ACCESS operations (August 2023) by the CONECT team. Throughout the first year, CONECT will be working with key stakeholders to either identify a funding mechanism to sustain the subscription for the duration of the ACCESS award, or to retire the Globus subscription at the end of August 2023 alongside recommending alternatives solutions for the Resource Provider community (which could include using free/unpaid Globus endpoints).
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Initial service will be a transition of the XSEDE RT system. This will help provide the a seamless transition for the community. As additional requirements and innovative approaches are refined, new ticketing services will become available. The tentative team plan is for this to happen by the end of the 2022 calendar year.
Users can expect to continue to submit tickets on September 1.
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that they will be able to still submit tickets via a webform that will be located on the portal.
Open tickets sent to XSEDE prior to September 1, 2022 will need to be resubmitted. These will not automatically be picked up by ACCESS.
Integrating Allocated Compute/Storage/Cloud
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into ACCESS
The ACCESS program is preparing an “ACCESS Allocated Production Compute/Storage/Cloud” roadmap , listing which lists the tasks that resource service providers should complete for each resource to be ACCESS Allocated allocated and in production on September 1, 2022. Many of these tasks will be familiar to existing XSEDE service resource providers as they are adaptations of XSEDE’s resource integration checklist(s) to the ACCESS program. Resource Service providers will receive this integration roadmap before the end of July so that they can complete their ACCESS operational integration by September 1st.
MATCH Tier Support for Users
Tier 1:
Trying to reach as many users as possible with existing ease of use tools
Intention is to help researchers focus on their research, be confident in the results they are getting, and to reduce their time to solution
Our focus is on utilizing Open OnDemand, the Pegasus workflow tool, and the Cnct.CI portal, all of which will be modified, integrated, and updated to promote ACCESS wide work
Tier 2:
This tier provides support through our knowledge base resources. The resources we are focusing on here include anything that can assist researchers with educating themself on topics that can help them interact with ACCESS resources
These resources might include documentation, tutorials, code templates, and responses to questions posted on Ask.CI, or other items
We will engage the community via the community grants financial incentivization program to help build out these resources
We plan to build up a repository of information that will provide self-service for education resources for users of ACCESS resources
Tier 3:
This tier will allow us to support researchers who have a short term project needs (three to six months) by utilizing student-facilitators paired with mentors with relevant domain expertise
Some examples of a short term project might include porting a workflow from a local resource to an ACCESS wide resource, modifying code, etc.
MATCH provide a matchmaking service to identify student facilitators and mentors with relevant skill sets
MATCH will provide a lightweight but structured format for tracking project progress
Tier 4:
This tier will allow for us to support researchers who have a need for a longer term engagement to meet their research goals
This would involve a staff consultant who may need to be more embedded in their work
An example might be help optimizing code
Similar to Tier 3, we’ll be able to connect researchers with consultants who have skill sets that are relevant to the work they need to complete
Tier 4 engagements are planned at least six months ahead. Consultants are paid for by researchers. MATCH will facilitate the matchmaking of consultants with researchers.